FAQ

Welcome to the Claire Mae Company FAQ page, where we aim to answer your most common questions and provide clarity on various aspects of our jewelry collection, ordering process, and more.

Q1: How can I contact Claire Mae Company? A: We are always here to assist you. You can reach our dedicated customer support team by emailing us at clairemaecompany@gmail.com. We typically respond within 24 hours.

Q2: What is the quality of your jewelry? A: We take immense pride in the quality of our jewelry. All our pieces are crafted with precision and love, using premium materials such as sterling silver, gold plating, and genuine gemstones. We are committed to delivering jewelry that stands the test of time.

Q3: Do you offer international shipping? A: Yes, we do! We proudly serve customers from around the world. Please note that international shipping times and customs procedures may vary.

Q4: How do I care for my Claire Mae Company jewelry? A: Proper jewelry care ensures longevity. We recommend keeping your jewelry away from chemicals, lotions, and perfumes. Clean it gently with a soft cloth, and store it in a cool, dry place. For specific care instructions, visit our "Jewelry Care" page.

Q5: Can I return or exchange my purchase? A: Absolutely! We offer a 30-day Happiness Guarantee. If you're not completely satisfied with your purchase, contact our customer support team for a return or exchange. Custom or personalized items are exceptions.

Q6: What payment methods do you accept? A: We accept various payment methods, including major credit cards, PayPal, and more. Your security is our priority, and our payment process is secure and encrypted.